Pkluck3 (hereinafter referred to as "we", "the Platform", or "the Site") is an international online Sports Betting and gaming platform operated specifically for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between you and pkluck3.
By accessing the pkluck3 website or mobile app, registering an account, or using any of our services, you automatically agree to these Terms & Conditions. If you do not agree, please refrain from using our platform.
pkluck3 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.
1.1 Scope of Services
Pkluck3 offers the following services:
- Sports Betting: Live and pre-match betting on 30+ sports, including cricket, football, tennis, and badminton.
- Casino Games: slots, roulette, blackjack, and Live Dealer games.
- Esports Betting: Betting on DOTA 2, CS:GO, Valorant, and more.
- High Roller Club: Exclusive benefits and higher betting limits for VIP members.
To open an account on pkluck3, you must provide accurate and complete personal information. Registering with false details is strictly prohibited and may result in permanent account suspension.
2.1 Registration Requirements
- Each individual may only One Account open. Creating multiple accounts is strictly prohibited.
- The name, address, and mobile number provided at registration must be accurate.
- Members are responsible for keeping their account password confidential. Passwords must not be shared with anyone.
- Accounts may not be transferred or sold to any third party.
- Pkluck3 may request identity verification documents for KYC (Know Your Customer) purposes at any time.
2.2 KYC Verification Process
For security and legal compliance, pkluck3 may require mandatory KYC verification in the following cases:
- At the time of your first withdrawal request.
- For transactions of a specified amount (৳50,000 or above).
- If any suspicious activity is detected.
KYC verification typically requires a copy of your National ID (NID) or passport. All submitted information is kept strictly confidential and used solely for verification purposes.
To open an account and use any service on pkluck3, you must be at least 18 years of age or older Participation in gaming or betting activities by minors is strictly prohibited.
If a member is found to be under 18 years of age, their account will be immediately closed and all funds in the account will be forfeited.
Pkluck3 is committed to protecting minors. If there are underage individuals in your household, please secure your devices and account. The use of parental control software is strongly recommended.
All betting activities on pkluck3 are governed by specific rules. It is important to fully understand these rules before placing any bets.
4.1 General Betting Terms
- Once a bet is confirmed, it cannot be changed or cancelled (except where the cash-out feature is available).
- Pkluck3 reserves the right to accept or refuse any bet.
- Minimum Bet Amount: ৳100।
- Maximum bet amounts are set per market and are subject to change.
- Maximum Win Limit: The maximum payout for a single event is ৳50 Lakh।
4.2 Live Betting Terms
- Odds in Live Betting can change rapidly. The odds displayed at the time of bet confirmation are final.
- Live betting may be temporarily unavailable due to technical issues.
- Bets will be settled once the match result is confirmed.
4.3 Cancelled Matches & Refunds
If a match or event is cancelled, postponed, or not completed within the scheduled time, the affected bet will be Void will be declared and the full stake amount will be refunded.
In a parlay bet, if one leg is voided, that leg will be removed and the remaining legs will be settled at the revised combined odds.
Pkluck3 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which should be read carefully.
5.1 Welcome Bonus
- New members on their first deposit 100% Bonus eligible (up to ৳10,000).
- A minimum deposit of ৳500 is required to qualify for the Welcome Bonus.
- Bonus Wagering Requirement: 10x (the bonus amount must be wagered 10 times).
- Wagering deadline: from the date the bonus is credited 30 days।
- The welcome bonus may only be claimed once. Claiming bonuses through multiple accounts is strictly prohibited.
5.2 Reload & Other Bonuses
- Separate terms will apply to weekly reload bonuses, cashback offers, and special tournament bonuses.
- All bonus offers are time-limited and subject to change.
- Pkluck3 reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice.
If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be forfeited and the account may be suspended.
Pkluck3 accepts all major mobile banking methods in Bangladesh. All payment transactions are processed through secure, encrypted channels.
6.1 Deposit Conditions
- Minimum Deposit: ৳200।
- Accepted methods: bKash, Nagad, Rocket, Upay, Bank Transfer, and Cryptocurrency.
- Deposits are generally instant. Bank transfers may take 1–3 business days.
- No additional charges apply to deposits.
6.2 Withdrawal Conditions
- Minimum Withdrawal: ৳500।
- Withdrawal process for standard members: 2–4 business hours।
- Withdrawals for VIP Members: 5–15 minutes।
- Withdrawals must be made via the same method used for the deposit (for anti-money laundering purposes).
- Account verification (KYC) may be required before a withdrawal can be processed.
Completing the wagering requirement is mandatory before withdrawing bonus winnings. Requesting a withdrawal before meeting the bonus conditions will result in the bonus being forfeited.
Pkluck3 believes betting should be an enjoyable form of entertainment. We encourage our members to play responsibly and provide a range of protective tools to help them do so.
7.1 Protective Measures
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Betting Limits: Set your own maximum stake amount per bet.
- Session Limits: Set a time limit on how long you play in a single session.
- Self-Exclusion: Take a break from the platform for a set period of time.
- Cooling-Off Period: Take a break for anywhere between 24 hours and 6 months.
If you feel that betting is having a negative impact on your life, please contact our support team immediately. We will help connect you with professional assistance.
The following activities are strictly prohibited on pkluck3. Violations may result in permanent account closure and forfeiture of all funds:
- Multiple Accounts: Operating multiple accounts by the same individual.
- Bonus Abuse: Exploiting the bonus system for unauthorized advantage.
- Match Fixing: Placing bets on matches with predetermined or known outcomes.
- Arbitrage Betting: Exploiting multiple platforms to generate risk-free profits.
- Money Laundering: Using the platform for illegal money laundering purposes.
- Hacking & Cracking: Attempting to compromise the platform's security systems.
- Fake Identity: Opening or operating an account using another person's identity.
pkluck3 reserves the right to report information to law enforcement agencies if any suspicious activity is detected.
Pkluck3 treats the protection of your personal data as its highest priority. We employ industry-standard SSL encryption and cybersecurity measures.
- Your information is never sold to any third party.
- User information may be shared with the relevant authorities solely when required by legal obligation.
- You have the right to request deletion of your data at any time.
For more details, visit our Privacy Policy read.
Pkluck3 reserves the right to suspend or close an account without prior notice under any of the following circumstances:
- In the event of a breach of the Terms & Conditions.
- If evidence of fraud or deception is found.
- If KYC verification fails or false information is provided.
- If suspicious transactions or betting patterns are detected.
Members may also close their account at any time by emailing support@pkluck3.ws.
For any disputes or complaints, please contact our customer support team first. We aim to resolve all complaints within 48 business hours.
11.1 Complaint Process
- Step 1: Contact our support team via live chat or email.
- Step 2: Provide a description of the issue along with supporting evidence (screenshots, transaction ID).
- Step 3: Our team will investigate and provide a resolution within 48 hours.
- Step 4: If you are not satisfied with the resolution, you may escalate your complaint to a higher authority.
Submit your complaint to: support@pkluck3.ws — Write "Dispute/Complaint" in the subject line and include your account ID.
Pkluck3 reserves the right to update these Terms & Conditions at any time. For significant changes, we will make every effort to notify members in advance via email or through the platform.
- Any updated terms will take effect from the date they are published.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- We recommend visiting this page regularly to stay up to date with any changes.
If you have any questions about these Terms & Conditions, please get in touch with us support@pkluck3.wsto get in touch.